Conducting Your CLASS Observations: More than Just Scores

CLASS observations are an essential piece of data-driven decision making.  The data that comes from CLASS observations is invaluable… as long as the observations are conducted by objective observers and the CLASS tool is implemented with fidelity.

CLASS observations can provide you with a tremendous amount of data – data to prepare for a successful CLASS Review, data to improve teacher practices, data to make decisions about professional development as well as data to individualize mentor coaching services, just to name a few.

We conduct comprehensive CLASS observations that include the following items:

  • As outside observers, we have the objectivity needed to observe classrooms without the possibility of bias.  We have English-speaking and bilingual (English/Spanish) observers.
  • We will debrief with each teacher after the observation in order to give them immediate feedback (strengths and opportunities for improvement).
  • We offer the opportunity for your Education Coordinator or Mentor Coach to sit in on the debriefings that we do with teachers – for continuity purposes.
  • We will debrief with the Head Start Director (and your Management team if you wish) to discuss the results of the observations.
  • We will provide you with CLASS scores, a summary of each classroom observed and a list of program-wide issues that are causing lower CLASS scores as well as recommendations to address and correct those issues.
  • We offer highly interactive and custom designed CLASS training that targets the domains and dimensions that scored the lowest in the CLASS observations.

Are you looking for an outside observer to conduct your CLASS observations and provide you with valuable data? Give us a call at (704) 451-3255 or email us at

Training for Home Visitors: The Role of the Home Visitor

Home Visitors have such a short period of time with families each week, yet such a big to-do list. In home-based programs, the Home Visitor is the person who brings all that Head Start or Early Head Start has to offer into the homes of our families. It’s important that Home Visitors are highly organized, focused and clear about their role.

Too often, Home Visitors take over the parents’ role of being their child’s first and most important teacher. They do this by planning the activities, bringing materials into the home, and working directly with the child at the home visit. Instead, the Home Visitor should act in the role of a Coach.

As a Coach, Home Visitors will be surprised at what happens when they step out of the spotlight and focus on what’s happening between family members. In the role as Coach, Home Visitors will learn to pivot to the parent-child relationship and the everyday interactions that support the child’s development. Coaches stay in the moment, use daily routines to help parents observe, reflect and adapt their behavior to meet their child’s needs. The role of the Home Visitor is to empower the parents to support the child’s growth and development. This approach looks for ways that parents can “get it right” so they have more confidence. This confidence will increase the parents’ skills and abilities – and support their child’s readiness for school.

We offer highly interactive and practice-based training that focuses on the Home Visitor’s role as the Coach. This custom designed Home Visitor training includes topics such as:

  • The Home Visitor as the Coach
  • Building strong relationships with families
  • Establishing boundaries
  • Safety and Awareness
  • Utilizing the Home as a learning environment
  • Successful socializations
  • Working with challenging families

Are you looking for on-site, hands-on Training for your Home Visitors on “The Role of the Home Visitor? This training will be custom designed to meet the unique role of your Home Visitors. Give us a call at (704) 451-3255 or email us at