The Importance of Managing Challenging Behaviors by Becoming Trauma-Informed in Head Start Programs

In early childhood education, Head Start programs play a crucial role in fostering school readiness and overall well-being for children from low-income families. However, educators and staff often encounter challenging behaviors that can disrupt learning and strain relationships. These behaviors—such as aggression, withdrawal, or defiance—are not always rooted in defiance or a lack of discipline, but often stem from underlying trauma.

Understanding the Impact of Trauma

Children in Head Start programs are disproportionately affected by adverse childhood experiences (ACEs), including poverty, domestic violence, neglect, and community instability. These experiences can significantly impact brain development, emotional regulation, and behavior. When children lack the skills to express their emotions in healthy ways, they may act out—often in ways that seem defiant or uncooperative.

The Trauma-Informed Approach

Becoming trauma-informed means shifting from asking “What’s wrong with this child?” to “What happened to this child?” It emphasizes empathy, understanding, and proactive support rather than punishment. A trauma-informed approach helps educators create safe, predictable, and nurturing environments where children feel secure enough to learn and grow.

Key elements include:

  • Building strong, trusting relationships with each child
  • Creating consistent routines that reduce anxiety
  • Using positive behavior support strategies instead of punitive measures
  • Training staff to recognize trauma symptoms and respond appropriately

 

Benefits for Children and Educators

When Head Start programs adopt trauma-informed practices, the benefits are far-reaching:

  • Children experience improved emotional regulation and social skills
  • Classrooms become more inclusive and manageable
  • Teachers report reduced stress and burnout
  • Families feel more supported and engaged

Managing challenging behaviors through a trauma-informed lens is not just a strategy—it’s a compassionate, evidence-based approach that empowers Head Start programs to meet the needs of the whole child. By understanding the root causes of behavior, staff can respond with empathy and structure, paving the way for healing, learning, and long-term success.

We would love to help your staff become trauma-informed.  Reach out to us at hsessentials.com or call Susan at (704) 277-7473.

Part 2: Invest in Your Staff for a Strong Start

Why Early Planning for Pre-Service Training Sets the Tone for a Successful Head Start Year

Previously we mentioned the importance and the impact of structuring a quality pre-service plan with attention paid to benefits of planning early and the support that quality training can have on the outcomes of a program. Now, let’s take a look at what happens intentional planning is not done and how this affects staff on a day today basis.

Common Pitfalls from Program Records

If your program keeps internal records, you’ve likely noticed a few patterns:

  • New staff are often overwhelmed by the volume of information shared during a single week of pre-service.
  • Returning staff tune out when training is too repetitive or disconnected from their daily work.
  • Managers and specialists report spending the first month re-teaching policies or practices that were unclear during onboarding.
  • Family service staff often receive the least targeted training, though their role is central to Head Start’s two-generational model.

These are not signs of failure—they are signs of opportunity.

When programs step back and treat pre-service as leadership strategy, the ripple effect is powerful. Staff feel seen, supported, and prepared. Managers become more aligned. And children and families benefit from a team that starts the year united and ready.

Make Pre-Service a Strategic Investment. Early planning allows you to:

  • Customize training content by role (classroom, family services, health, admin)
  • Incorporate team-building and culture-setting activities to improve retention
  • Address high-need areas like trauma-informed care, mental health, or inclusive practices
  • Include reflective supervision or coaching-style leadership training for managers
  • Balance federal requirements with your program’s specific goals

 

And perhaps most importantly—it lets you bring in expert support that lightens your leadership load.

Support is Available—And Worth It. Planning pre-service training doesn’t mean doing it all yourself. A skilled training consultant can work with you to:

  • Review past training outcomes and develop a customized pre-service schedule
  • Deliver high-quality sessions on priority topics aligned with HSPPS and CLASS
  • Equip managers with coaching tools to sustain momentum beyond the training week
  • Create a training experience that energizes rather than exhausts your staff

If you’ve ever wished your team could hit the ground running on day one—or that you didn’t have to “re-train the training” by October—now is the time to rethink how you approach pre-service.

Let’s Talk. No matter the need for your program, a half-day session, one day with a specific focus, a week of cohesive events, you will receive professional development that is purposeful and carefully constructed. Pre-service is more than a start-of-year task—it’s an investment in your people, your program quality, and your long-term success. When you connect with Essential Elements to create the plan that is most appropriate for your program, you will find that there is:

  • a strong focus on adult learning principles
  • a brain friendly design of the training sessions
  • a connection between ideas, information and practice
  • a relationship-centered approach to the participants
  • a structured plan with specific outcomes and expectations for results

 

Partner with Essential Elements to create a purposeful, high-quality pre-service plan that sets your staff—and your families—up for a successful year.

Part 1: Invest in Your Staff for a Strong Start

Why Early Planning for Pre-Service Training Sets the Tone for a Successful Head Start Year

As a Head Start director, you know that the start of a new program year is more than a date on the calendar—it’s a strategic opportunity. Among the most critical pieces of that strategy is pre-service training. It’s not just a compliance requirement—it’s the foundation for the culture, quality, and consistency your team will carry forward all year long. And it is a measure of the care and importance that you place on each staff member and the role they play in your program.

Too often pre-service becomes a rushed checklist instead of a meaningful launch. When training is planned late, squeezed in, or treated as a one-size-fits-all event, we see the results in the data: lower staff engagement, inconsistent implementation of Head Start Program Performance Standards (HSPPS), and increased turnover within the first 90 days.

The good news? You can shift that outcome with one key move: plan your pre-service training early—and with purpose.

Why Pre-Service Matters More Than Ever
Head Start and Early Head Start programs are complex systems, offering comprehensive services to children and families with diverse and often high-need backgrounds. Staff members are asked to do deeply meaningful and emotionally intense work—often without formal training in all the areas they’re expected to manage.

Research and program data consistently show that staff who receive clear, intentional, and high-quality pre-service training are:

  • 40% more likely to remain past the first 6 months
  • Significantly more confident in implementing curriculum and child assessment tools
  • Better equipped to support family engagement from the start
  • More compliant with HSPPS and CLASS expectations in the first quarter

But quality pre-service training doesn’t happen overnight. The best programs begin planning months in advance, building a training schedule that reflects the actual needs of their staff—and the strategic goals of the agency.

Let’s Talk. Whether you’re looking for full support or just want help refining your plan, now is the right time to connect. Pre-service is more than a start-of-year task—it’s an investment in your people, your program quality, and your long-term success. Help your staff experience success every day and feel validated and supported in their routine tasks. Make sure that the outcomes you expect are those that you invest in.

Let Essential Elements help you craft a pre-service plan that matches your program’s vision and supports strong outcomes for children and families.

Promoting Self-Care For Your Staff

Now more than ever, as Head Start professionals, we are at high risk for experiencing stress, compassion fatigue, and burnout. Exposure to children and families experiencing trauma, ensuring every child’s (or family’s) basic needs are met, rising administrative demands, limited time, and competing priorities are daily realities. Still, as professionals, we show up, deliver high-quality services, day after day. But at what cost?

While we support families’ goals for better health, well-being, and education, we often neglect our plans in these areas, sending the “do as I say, not as I do” message despite our best intentions.

We have developed customized trainings, based on your program’s staff needs, that take a deep-dive into identifying areas for your professional and personal growth using sections of the Head Start Relationship-Based Competencies tool and research-based strategies to transform your health and well-being. These trainings will spark hope and give participants a real-life game-plan to be their best selves at work and at home. These training can be delivered on-site or virtually; whichever best meets the needs of your program.

As outlined in ACF-PI-HS-21-03 FY 2021 American Rescue Plan Funding Increase for Head Start Programs, ARP funds can be used for staff wellness and mental health support.

You can learn more about these and other support services online.

Please call us at (704) 277-7473 or email us at susanwitek@hsessentials.com to discuss how we can support you.

On The Road Again

We are so excited to be back on the road offering in-person training.  So many of our clients have expressed the desire for in-person training and we are happy to be able to provide it.  While live virtual trainings and webinars have filled a necessary void during the pandemic there are many advantages to in-person training.

  • Your trainer has the opportunity to read nonverbal cues. They can read the audience and adapt the training to best meet your program’s needs.
  • Trainings can be more interactive. Participants have a more active role.  They can practice the content that they are learning during the training.
  • Virtual trainings can be prone to distraction. The phone may ring; someone may stop by the office, causing the participant to lose focus.
  • Team building. In-person training allows your team to come together, building comradery. They can share experiences and learn from each other.
  • Trainings should have content that is customized to the specific needs of your program. Webinars are not customized, and the information can be outdated.

 

We recognize that many of our clients are not yet in the position to have in-person trainings or have found that they fill a need for their program, so we will continue offering our synchronous virtual trainings.

We are currently scheduling training for both in-service and pre-service as well as live CLASS™ Observations.  For information on our training topics please contact Susan Witek at (704)277-7473 or view our services.

Finding The Support Service You Need

While Essential Elements is well-known for our highly effective and interactive training, we offer many additional support services. Our clients have relied on these services for many years. Now, as staffing shortages and the need for classroom coverage have greatly reduced time and personnel available to complete compliance tasks internally, clients are turning to EE for external support.

Is it time to write your grant application? Let us take out the guess work and do it for you. We can write a comprehensive strengths-based grant application (whether it is a refunding application, a re-competition application or a 5-year baseline application).

Our grant writers have a long history of successful grant writing and consulting for Head Start and Early Head Start programs as well as other early childcare and education programs. For the past 20 years, our grant writers have procured grant funds and contracts from local, state, and federal funding sources, and currently have a 100% funding success rate.

Is your Community Assessment up to date with new census data and COVID related data? If not, we can help with that!

We create community assessments and community assessment updates for many of our clients. Our data collection process includes a combination of internal and external data, both qualitative and quantitative data. In addition to a comprehensive analysis of the data (graphs, charts, and key findings for each piece of data), your Community Assessment will include items such as an Introduction, Methodology, Executive Summary, Program Summary, Map of your Community, Description of your Community and a List of Community Resources, just to name a few. Our community assessments go far beyond simply meeting the required element of the Head Start Performance Standards.  We include data unique to your program to make this the “go to” resource document for your program.

Can’t find the time to complete a Wage Comparison Study, Annual report, Strategic Planning, Curriculum Fidelity Check, or write a Policy and Procedure Manual? We’ve got you covered!

You can learn more about these and other support services online.

Please call us at (704) 277-7473 or email us at susanwitek@hsessentials.com to discuss how we can support you.