The Role of the Center Director

Center Directors are instrumental in running a high quality Head Start and Early Head Start program.  The position of Center Director is like a mini-Program Director.  They are leaders of your centers – or as we like to call them, your “school readiness academies.”

We’ve found that effective and efficient Center Directors take the following approach to running their center:

Strong leadership and accountability is the foundation.

Center Directors are the leader of their center and are ultimately responsible for everything that occurs there. Roles and responsibilities of Center Directors include leading their staff, monitoring their center and data management, just to name a few.  Center Directors are charged with ensuring that school readiness and family engagement services are provided at their center.

Excellent customer service is provided to everyone.

The Center Director is the point person for many people inside and outside of the program.  Interacting with children, parents, staff and community partners is an everyday occurrence for Center Directors.  It’s essential that Center Directors understand what excellent customer service looks like and know the importance of providing it at all times.

Compliance monitoring is conducted regularly.

It’s critical that ongoing monitoring is a daily occurrence at the center, led by the Center Director.  Health and safety checks in the center and on the playground, classroom observations and folder checks are just a few of the items to be monitored at centers.  Being in compliance with all Head Start Program Performance Standards and other regulations is fundamental to a successful Head Start and Early Head Start program.

We provide training for Center Directors that is focused on developing strong leaders.  Give us a call at (704) 451-3255 or email us at